Shipping policy

At Zoi & Kay’s TOYSTUDIO ，we aim to deliver your order as quickly and smoothly as possible. Below you"ll find all the details about our shipping process. If you have any questions, feel free to contact us, we're here to help.

Where We Ship：
We currently Ship to following countries:
Us state, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong SAR, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, Singapore, Macao SAR, Maldives, Oman, Qatar, Taiwan, Thailand, Türkiye, Vietnam, Bulgaria, Croatia, Gibraltar, Greece, Iceland, Lithuania, Luxembourg, Monaco, Romania, Russia, Serbia, Bermuda, Caribbean Netherlands, Costa Rica, Mexico, Argentina, Colombia, Ecuador

If your country is not listed, please contact us at zzzoe5459@gmail.com or message our WA (+86-15827149491) to confirm shipping availability.

Handling Time：
Under normal circumstances, orders are processed within 1 to 2 business days. 
Please note that orders are not processed or shipped on weekends or holidays.

 Delivery Timeframes:
Please note that shipping methods and delivery times may vary depending on the product and supplier.
An estimated shipping timeframe is displayed at the bottom of each product page. During peak shopping seasons, delivery may take longer than usual.

 Shipping Costs：
We offer free shipping on order over $50. Otherwise, standard shipping costs $12.99 per order.

Contact Us:
If you have any questions about your order or shipping, just reach out to us at zzzoe 5459@gmail.com.We usually get back to you within 24 to 48 business hours. Or you can also message our WA (+86-15827149491).